Refund policy

Returns

We accept returns only if an item arrives not as described — meaning it doesn't match the listing's stated condition, measurements, or photographs, or arrives damaged in transit. Every listing includes detailed measurements, condition notes, and multiple photographs; please review these carefully and message us with any questions before purchasing.

We do not accept returns for change of mind, sizing, or fit. If you are requesting a return on the basis of damage or a discrepancy from the listing, a short unboxing video is strongly encouraged — it isn't required, but it helps us resolve the request quickly.

Cancellations

Cancellation requests are accepted within 24 hours of purchase, provided the order has not yet been packaged or shipped. Contact us as soon as possible if your plans change.

Refund method and timing

Approved refunds are issued to the original payment method. Please allow a reasonable processing time after we receive a returned item before the refund appears on your statement — this can vary by payment provider.

Damaged or lost shipments

If your order arrives damaged, or does not arrive within a reasonable time of the estimated delivery window, contact us and we will work with you to resolve it, which may include a replacement, refund, or shipping carrier claim as appropriate.